Vintage
Hardwood Flooring puts every piece of flooring through
a strict quality control measure. Vintage Hardwood Flooring
warrants the Solid Sawn Hardwood Flooring, to the original
purchaser, in the original manufactured/purchased condition,
to be free from milling defects, delamination and grading
for the lifetime of the floor. Any damage due to improper
transportation, storage, handling, installation, or any
other cause, is not covered by this warranty. As per
industry standards, Vintage Hardwood Flooring reserves
the right for a 5% defect allowance, which is not covered
under this warranty.
Wear Warranty
“Subject
to the Warranty Exclusions set out below, Vintage Hardwood
Flooring, manufacturer of Solid Sawn Hardwood Flooring,
warrants to the
original purchaser that, under normal
residential conditions, the finish wear layer of Solid
Sawn Hardwood prefinished flooring in the original
manufactured/purchased condition will not wear through
or peel from the wood for a period of twenty five (25)
years from the date of purchase by the original purchaser.
Regular maintenance as specified by Vintage Hardwood
Flooring must be followed in order to validate this
warranty. The sole remedy pursuant to this warranty
is available to the original purchaser only and shall
be limited to the repair, refinishing or replacement
of the defective Solid Sawn Hardwood Flooring only.
If the product cannot be repaired, refinished or replaced
after a reasonable number of attempts, Vintage Hardwood
Flooring will, upon request, refund the original purchase
price of the defective floor on a pro rata basis. Any
attempt to repair, refinish or replace the defective
product prior to inspection by Vintage Hardwood Flooring
will invalidate this warranty.”
Lifetime Stability Warranty: Stability warranty guarantees
the original purchaser that their flooring will remain
stable, provided the relative humidity is maintained
between 30-80%. This floor will cup or crown if the relative
humidity is outside the range specified.
Vintage Hardwood Flooring will guarantee the original
purchaser for the lifetime of the floor that your Solid
Sawn Hardwood Flooring will not cup.
Warranty
Exclusions
“Vintage
Hardwood Flooring warranties do not extend or cover
scratches, dents or any noticeable markings caused
by improper handling, installation, water damage, flooding,
fire, furniture, shoes of all types, pets, insects
and furthermore, Vintage Hardwood Flooring will not
warranty any product that is faulty from installation,
neglect, environmental extremes, or improper storage
of product. The sub-floor is the responsibility of
the installer. Failure of Vintage’s Solid Sawn
Hardwood Flooring relating to the sub-floor, in any
manner, is not the responsibility of Vintage Hardwood
Flooring and is not covered under the warranty. The
use of tape on the surface of Solid Sawn Hardwood Flooring
will void the warranty (unless specifically specified
by Vintage Hardwood Flooring). The finish wear surface
must be easily noticeable and cover at least 15% of
the total floor area for a claim to be considered.
Any variation or reduction in gloss level will not
be considered under this warranty. Small cracks that
develop from improper moisture control, flooding, excessive
drying, will not be covered under this warranty. Hardwood
flooring is made from natural products which have cells
running parallel with the grain, therefore, all wood
floors will expand and contract with the change of
seasons. This CUPPING effect, expanding and contracting,
is not covered under this warranty. It is recommended
that you maintain a relative humidity of 30-80% in
your home by using a humidifier and/or dehumidifier
to minimize movement of your hardwood floor. Color
variations are a natural occurrence in flooring due
to age, species and exposure to ultraviolet sunlight.
For this reason, you may encounter mild color variations
from board to board, or when replacing damaged boards
with new product. Also, normal sunlight will cause
fading/darkening, depending on the species of your
floor. Area rugs should be moved occasionally as they
block sunlight and may give the appearance the floor
is discoloring under the rug; this discoloring is not
covered under warranty.”
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