Vintage
Hardwood Flooring puts every piece of flooring through
a strict quality control measure. Vintage Hardwood Flooring
warrants the Hand Scraped Solid Sawn Engineered Flooring,
to the original purchaser, in the original manufactured/purchased
condition, to be free from milling defects, delamination
and grading for the lifetime of the floor. Any damage
due to improper transportation, storage, handling, installation,
or any other cause, is not covered by this warranty.
As per industry standards, Vintage Hardwood Flooring
reserves the right for a 5% defect allowance, which
is not covered under this warranty.
Wear
Layer Warranty
“Subject
to the Warranty Exclusions set out below, Vintage Hardwood
Flooring, manufacturer of Hand Scraped Solid Sawn Engineered
Flooring, warrants to the original purchaser that, under
normal residential conditions, the finish wear layer
of Hand Scraped Solid Sawn Engineered Flooring prefinished
flooring in the original manufactured/purchased condition
will not wear through or peel from the wood for a period
of twenty five (25) years from the date of purchase
by the original purchaser. Regular maintenance as specified
by Vintage Hardwood Flooring must be followed in order
to validate this warranty. The sole remedy pursuant
to this warranty is available to the original purchaser
only and shall be limited to the repair, refinishing
or replacement of the defective Hand Scraped Solid Sawn
Engineered Flooring only. If the product cannot be repaired,
refinished or replaced after a reasonable number of
attempts, Vintage Hardwood Flooring will, upon request,
refund the original purchase price of the defective
floor on a pro rata basis. Any attempt to repair, refinish
or replace the defective product prior to inspection
by Vintage Hardwood Flooring will invalidate this warranty.”
Lifetime Stability Warranty:
Stability warranty guarantees the original purchaser
that their flooring will remain stable, provided the
relative humidity is maintained between 35%-65%. This
floor will cup if the relative humidity is outside the
range specified.
Vintage Hardwood Flooring will guarantee the original
purchaser for the lifetime of the floor that your Hand
Scraped Solid Sawn Engineered Flooring will not cup.
Warranty
Exclusions
“Vintage Hardwood Flooring warranties do not extend
or cover scratches, dents or any noticeable markings
caused by improper handling, installation, water damage,
flooding, fire, furniture, shoes of all types, pets,
insects and furthermore, Vintage Hardwood Flooring will
not warranty any product that is faulty from installation,
neglect, environmental extremes, or improper storage
of product. The sub-floor is the responsibility of the
installer. Failure of Vintage’s Hand Scraped Solid
Sawn Engineered Flooring relating to the sub-floor,
in any manner, is not the responsibility of Vintage
Hardwood Flooring and is not covered under the warranty.
The use of tape on the surface of Hand Scraped Solid
Sawn Engineered Flooring will void the warranty (unless
specifically specified by Vintage Hardwood Flooring).
The finish wear surface must be easily noticeable and
cover at least 15% of the total floor area for a claim
to be considered. Any variation or reduction in gloss
level will not be considered under this warranty. Small
cracks that develop from improper moisture control,
flooding, excessive drying, will not be covered under
this warranty. Hardwood flooring is made from natural
products which have cells running parallel with the
grain, therefore, all wood floors will expand and contract
with the change of seasons. This CUPPING effect, expanding
and contracting, is not covered under this warranty.
It is recommended that you maintain a relative humidity
of 35-65% in your home by using a humidifier and/or
dehumidifier to minimize movement of your hardwood floor.
Color variations are a natural occurrence in flooring
due to age, species and exposure to ultraviolet sunlight.
For this reason, you may encounter mild color variations
from board to board, or when replacing damaged boards
with new product. Also, normal sunlight will cause fading/darkening,
depending on the species of your floor. Area rugs should
be moved occasionally as they block sunlight and may
give the appearance the floor is discoloring under the
rug; this discoloring is not covered under warranty.”
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