Vintage
Hardwood Flooring puts every piece of flooring through
a strict quality control measure. Vintage Hardwood Flooring
warrants the Vintage Estate grade, 3/4” Pioneered
Exotic Solid Hardwood Flooring, to the original purchaser,
in the
original manufactured/purchased condition, to be free
from milling defects, delamination and grading for the
lifetime of the floor. Any damage due to improper transportation,
storage, handling, installation, or any other cause,
is not covered by this warranty. As per industry standards,
Vintage Hardwood Flooring reserves the right for a 5%
defect allowance, which is not covered under this warranty.
25
Year Residential Wear Warranty
“Estate:
Subject to the Warranty Exclusions set out below, Vintage
Hardwood
Flooring warrants to the original purchaser that, under
normal residential conditions, the finish wear layer
of the Estate,
3/4” Pioneered Exotic Solid Hardwood Flooring
in the original manufactured/purchased condition will
not
wear through or peel from the wood for a period of
twenty five (25) years from the date of purchase by
the original purchaser. Regular maintenance as specified
by Vintage Hardwood Flooring must be followed in order
to validate this warranty. The sole remedy pursuant
to this warranty is available to the original purchaser
only and shall be limited to the repair, refinishing
or replacement of the defective Estate Series. If the
product cannot be repaired, refinished or replaced
after a
reasonable number of
attempts, Vintage Hardwood Flooring will, upon request,
refund the original purchase price of the defective
floor on a pro rata basis. Any attempt to repair, refinish
or replace the defective product prior to inspection
by Vintage Hardwood Flooring will invalidate this warranty.”
Warranty
Exclusions
“Vintage
Hardwood Flooring warranties do not extend or cover
scratches, dents or any noticeable markings caused
by improper handling, installation, water damage, flooding,
fire, furniture, shoes of all types, pets, insects
and furthermore, Vintage Hardwood Flooring will not
warrant any product that is faulty from installation,
neglect, environmental extremes, or improper storage
of product. The subfloor is the responsibility of the
installer. Failure of Vintage Pioneered Solid Hardwood
Flooring relating to the subfloor, in any manner, is
not the responsibility of Vintage Hardwood Flooring
and is not covered under the warranty. The use of tape
on the surface of the Vintage Pioneered Solid Hardwood
Flooring will void the warranty. The finish wear surface
must be easily noticeable and cover at least 15% of
the total floor area for a claim to be considered.
Any variation or reduction in gloss level will not
be considered under this warranty. Small cracks that
develop from improper moisture control, flooding, excessive
drying, will not be covered under this warranty. Hardwood
flooring is made from natural products which have cells
running parallel with the grain, therefore, all wood
floors will expand and contract with the change of
seasons. The expanding and contracting is not covered
under this warranty. It is recommended that you maintain
a relative humidity of 45% in your home by using a
humidifier and/or dehumidifier to minimize movement
of your hardwood floor. Color variations are a natural
occurrence in flooring due to age, species and exposure
to ultraviolet sunlight. For this reason, you may encounter
mild color variations from board to board, or when
replacing damaged boards with new product. Also, normal
sunlight will cause fading/darkening, depending on
the species of your floor. Area rugs should be moved
occasionally as they block sunlight and may give the
appearance the floor is discoloring under the rug;
this discoloring is not covered under the warranty.”
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