Vintage
Hardwood Flooring puts every piece of flooring through
a strict quality control measure. Vintage Hardwood Flooring
warrants the Vintage CRAFTED Engineered Flooring, to
the original purchaser, in the original manufactured/purchased
condition, to be free from milling defects, delamination
and grading for the lifetime of the floor. Any damage
due to improper transportation, storage, handling, installation,
or any other cause, is not covered by this warranty.
As per industry standards, Vintage Hardwood Flooring
reserves the right for a 5% defect allowance, which is
not covered under this warranty.
Wear
Layer Warranty
“Estate,
Vintage and Character Series: Subject to the Warranty
Exclusions set out below, Vintage Hardwood Flooring,
manufacturer of CRAFTED Engineered Flooring warrants
to the original purchaser that, under normal residential
conditions, the finish wear layer of the Estate, Vintage
and Character Series, prefinished flooring in the original
manufactured/purchased condition will not wear through
or peel from the wood for a period of twenty five (25)
years from the date of purchase by the original purchaser.
Regular maintenance as specified by Vintage Hardwood
Flooring must be followed in order to validate this
warranty. The sole remedy pursuant to this warranty
is available to the original purchaser only and shall
be limited to the repair, refinishing or replacement
of the defective Estate, Vintage and Character Series
products only. If the product cannot be repaired, refinished
or replaced after a reasonable number of attempts,
Vintage Hardwood Flooring will, upon request, refund
the original purchase price of the defective floor
on a pro rata basis. Any attempt to repair, refinish
or replace the defective product prior to inspection
by Vintage Hardwood Flooring will invalidate this warranty”
Warranty
Exclusions
“Vintage
Hardwood Flooring warranties do not extend or cover
scratches, dents or any noticeable markings caused
by improper handling, installation, water damage, flooding,
fire, furniture, shoes of all types, pets, insects
and furthermore, Vintage Hardwood Flooring will not
warranty any product that is faulty from installation,
neglect, environmental extremes, or improper storage
of product. The sub-floor is the responsibility of
the installer. Failure of Vintage’s CRAFTED Engineered
Flooring relating to the sub-floor, in any manner,
is not the responsibility of Vintage Hardwood Flooring
and is not covered under the warranty. The use of tape
on the surface of CRAFTED Engineered Flooring will
void the warranty (unless specifically specified by
Vintage Hardwood Flooring). The finish wear surface
must be easily noticeable and cover at least 15% of
the total floor area for a claim to be considered.
Any variation or reduction in gloss level will not
be considered under this warranty. Small cracks that
develop from improper moisture control, flooding, excessive
drying, will not be covered under this warranty. Hardwood
flooring is made from natural products which have cells
running parallel with the grain, therefore, all wood
floors will expand and contract with the change of
seasons. This CUPPING effect, expanding and contracting,
is not covered under this warranty. It is recommended
that you maintain a relative humidity of 40-60% in
your home by using a humidifier and/or dehumidifier
to minimize movement of your hardwood floor. Color
variations are a natural occurrence in flooring due
to age, species and exposure to ultraviolet sunlight.
For this reason, you may encounter mild color variations
from board to board, or when replacing damaged boards
with new product. Also, normal sunlight will cause
fading/darkening, depending on the species of your
floor. Area rugs should be moved occasionally as they
block sunlight and may give the appearance the floor
is discoloring under the rug; this discoloring is not
covered under warranty.”
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